Overview
We build and deploy intelligent, AI-powered chatbots that go beyond simple FAQs. Our bots understand user intent, personalize interactions, and integrate with your business systems to perform actions. From generating leads on your website to managing support on WhatsApp, our chatbots are your 24/7 digital workforce.
Engage Customers Wherever They Are
Meet your audience with a single, unified AI solution that deploys across their favorite channels.
- Website Chatbots: Turn your website into a 24/7 conversion engine. Our bots engage visitors, answer product questions, qualify leads, and book meetings directly within the chat window.
- Messaging App Chatbots (WhatsApp, Messenger, etc.): Bring your support and sales to the world’s most popular apps. Send order confirmations, provide 1:1 support, and even facilitate transactions in a secure, asynchronous conversation.
- Internal Chatbots: Empower your employees. Deploy an internal bot (on platforms like Teams or Slack) to answer HR questions, file IT tickets, and access company knowledge instantly.
From Simple Questions to Complex Actions
Our chatbots are more than just information portals. They are doers by integrating with your backend systems, they can execute tasks and automate entire journeys.
- E-commerce: “Where’s my order?” -> Bot checks CRM, provides real-time tracking, and offers a return link.
- Lead Generation: “I’m interested in a demo.” -> Bot asks qualifying questions, checks sales calendars, and books a meeting.
- Customer Support: “My Wi-Fi is down.” -> Bot initiates a guided troubleshooting script and can file a technical support ticket.
- Healthcare: “I need to book an appointment.” -> Bot finds an available doctor, confirms patient details, and sends a calendar invite.
Key Features of Our Conversational AI Platform
- Advanced NLU: Moves beyond keywords to understand the intent and context of a user’s request, even with typos or slang.
- Rich Media Support: Engage users with more than text. Our bots can send buttons, carousels, images, and quick-reply options.
- Proactive Engagement: Initiate conversations with website visitors based on page-scroll, time on-site, or exit-intent to reduce bounce rates.
- Live Agent Escalation: A truly seamless handoff to your human support team, with the full chat transcript included, when a user requests it or the AI detects the need.
- Secure & Compliant: All conversations are encrypted, and our platform is built to handle sensitive data in compliance with industry regulations.
Why Whitehats for Conversational AI?
- We Design Conversations, Not Just Bots: A successful bot requires a deep understanding of conversation design, user psychology, and your brand voice. We are experts in creating experiences that feel natural and helpful, not robotic.
- Deep Integration Specialists: A bot that isn’t connected to your systems is just a gimmick. We specialize in the complex, backend integrations with your CRM, databases, and APIs that make a chatbot truly powerful.
- Continuous Learning: Our AI models are designed to learn from every interaction. We continuously monitor and train your bot to improve its accuracy and expand its capabilities over time.
Frequently Asked Questions about AI Chatbots
How long does it take to build and deploy a chatbot?
A chatbot with common use cases (like FAQ answers and lead capture) can be deployed in just a few weeks. More complex, integrated bots can take 1-3 months as we build out the custom workflows and integrations.
Can the chatbot match our brand’s voice and appearance?
Absolutely. The chatbot’s visual widget, name, avatar, and conversational tone (e.g., formal, friendly, witty) are 100% customizable to ensure it’s a seamless extension of your brand.
Ready to Have 1,000s of Conversations at Once?
Let’s design an AI chatbot that your customers will love to interact with.
Related Solutions
