Who Are We?
Whitehats, a member of the Pharaon Group of Companies established in 1868 in Beirut, Lebanon, began its operations in Dubai in 2007. Since then, we have earned a respected position in the technology marketplace across the Middle East, Europe, Africa, and Lebanon. Recently, Forbes Middle East recognized the group as one of the top 50 most impactful companies in the region for its ethical standards and commitment to excellence.
With over a decade of experience, Whitehats has evolved from a Managed IT services company to a Tier 1 partner with Fortune 500 companies like Google and Microsoft. We provide comprehensive Managed IT and network support to startups and multinational corporations alike, covering all modern hardware and software brands.
Our dedication to staying ahead of the technology curve was highlighted by our nomination for the UAE Technology Innovation Leadership Award by Frost & Sullivan in 2017. We also serve as a local Managed IT service provider for international partners, demonstrating our service effectiveness and quality.
As official distributors of leading software and hardware, Whitehats ensures clients receive top-notch Managed IT support and never regret choosing us. Our team prioritizes client satisfaction and long-term partnerships, delivering excellence with every project.
Why Whitehats
Why Whitehats
At Whitehats, we are dedicated to making your life with IT-related challenges much easier. Say goodbye to troubleshooting; with Whitehats by your side, you can count on uninterrupted IT equipment operation. No more workplace interruptions due to technical glitches; our exclusive customer support program and team of professionals ensure that your network and devices remain up and running at all times.
Unparalleled Customer Support
At Whitehats, our main focus is serving our customers by taking care of even the smallest details. We believe in leaving no room for errors and strive to provide services that set us apart from our market rivals. Our team of professionals is passionate about delivering top-notch support and ensuring that our clients’ IT infrastructure operates at peak efficiency.
Expertise and Certification
Our team of engineers boasts a wide range of mainstream certifications, including Microsoft, Apple, Cisco, and more. With over 15 years of experience in the industry, our professionals are well-equipped to handle a variety of IT challenges, making them true experts at Whitehats.
Hardware-Agnostic Support
One of the key differentiators at Whitehats is our hardware-agnostic approach. We are ready to provide support for any hardware from all major vendors, such as Dell, HP, IBM, and more. Whether you have a small enterprise or a large company with complex technical networking needs, Whitehats is here to fulfill your requirements with personalized and reliable support.
Understanding Diversity in Dubai
As a company based in the economic hub of Dubai, we understand the diversity of businesses operating in the city, with more than 120 nationalities represented. Our first-hand experience with the equipment, protocols, and software used by various companies enables us to offer highly personalized and tailored solutions to our diverse customer base.
Budget-Friendly Solutions
We believe that exceptional IT support should not come at the cost of budget constraints. Whether you are a young entrepreneur with a small enterprise or a large corporation, Whitehats offers price packages that cater to your professional requirements without stretching your budget.
Full-Service IT Support
With Whitehats IT support, you can leave your worries about IT equipment and networking behind. From installation to maintenance, our dedicated team takes on the responsibility, depending on the services and solutions you choose. This allows you to focus on your core business operations while we ensure that your IT devices and network function effectively.
At Whitehats, we take pride in being your trusted IT support partner. With our unwavering commitment to excellence, hardware-agnostic approach, diverse expertise, and budget-friendly solutions, we strive to exceed your expectations. Make your working environment efficient and stress-free with Whitehats by your side, providing reliable IT support from installation to maintenance. Partner with us and experience a seamless IT experience that allows you to focus on what truly matters – growing your business and achieving your goals.
Our Group
Our Group
Welcome to Pharaon Group: A Legacy of Excellence Since 1868
Pharaon Holding S.A.L. Group of companies holds an illustrious history that dates back to 1868, when it was established in Beirut, Lebanon. With nearly 150 years of continuous existence, the Pharaon Group has evolved into a diverse conglomerate with a strong presence in mainstream businesses and services, spanning from Household Appliances to cutting-edge Medical equipment.
Throughout its journey, the Pharaon Group has consistently upheld ethical standards and demonstrated an unwavering commitment to excellence, earning it a prestigious position in the world of international business and finance. Recently, the group was honored with the 56th position in Forbes Middle East for making a significant impact on the Arab World.
Global Reach and Expanding Horizons:
The Pharaon Group’s reach extends far beyond its roots in Lebanon. Over the years, it has expanded its operations and established a significant presence in regions across the globe, including the Middle East, Africa, Europe, and beyond. Through either wholly-owned ventures or strategic partnerships, the group has diversified its portfolio and ventured into various sectors, becoming a global force to be reckoned with.
The Sectors We Excel In:
1. Broadcasting: With a focus on quality content delivery and technological advancements, Pharaon Group’s Broadcasting division has made a mark in the media landscape. We believe in engaging audiences through innovative platforms and diverse content offerings.
2. Contracting & Building: Our Contracting & Building division takes pride in constructing landmarks that shape skylines and contribute to the development of societies. From ambitious infrastructure projects to sustainable buildings, we embrace the challenge of creating structures that stand the test of time.
3. Insurance: Pharaon Group’s Insurance division is built on a foundation of trust and reliability. We offer a comprehensive range of insurance solutions, providing peace of mind to individuals and businesses alike.
4. Pharmaceuticals: In the field of Pharmaceuticals, Pharaon Group is dedicated to improving healthcare and saving lives. We are committed to bringing innovative medicines and treatments to patients, while prioritizing patient well-being.
5. Gases & Chemicals: Our Gases & Chemicals division plays a vital role in various industries, providing essential gases and chemicals for industrial processes, healthcare, and scientific research.
6. Shipping & Post Services: Pharaon Group’s Shipping & Post Services division ensures seamless logistics and efficient post services, facilitating global trade and connectivity.
7. Fragrance and Flavors: Our Fragrance and Flavors division caters to diverse consumer preferences, crafting enticing scents and delightful flavors that enrich everyday experiences.
8. Environment & Public Health: We are dedicated to safeguarding the environment and promoting public health through sustainable practices and responsible initiatives.
9. Information Technology: As technology continues to shape the future, Pharaon Group’s Information Technology division remains at the forefront, providing cutting-edge solutions to businesses and individuals alike.
At Pharaon Group, we are immensely proud of our legacy and the strides we have made in various
sectors over the years. Our commitment to excellence, ethical values, and global presence has earned us a prominent position in the international business community. As we continue to grow and expand our horizons, we remain dedicated to making a positive impact on societies and contributing to a brighter future for generations to come. Partner with Pharaon Group today and become a part of our enduring legacy of excellence.
Our Achievements
The Whitehats Story
Empower your business with cutting-edge IT solutions and unrivaled services tailored to elevate your digital journey. At Whitehats, we don’t just provide solutions; we architect success in every line of code.
Unleash the potential of innovation as we seamlessly integrate technology into your operations, ensuring efficiency, security, and future-proof scalability. Join us in the next chapter of digital evolution, where every byte counts and every solution is a masterpiece. Your success story begins with Whitehats
—where IT meets ingenuity!
